- Ask if
they are licensed and insured. - You do not want to
trust your belongings to an unlicensed or insured company.
- Ask how
long they have been in business. - You want to make sure the
mover has been around long enough to understand your needs and will still be in
business once they have your goods loaded.
- Ask if
they are a member of the Better Business Bureau and if
so, what is their rating.
ask if the company is a broker – Are they doing the work or
are they subcontracting their work to outside resources.
- Does Your
Move Require a Deposit? -
movers should not ask for a deposit before booking your move. By law all
charges are due before delivery of your goods.
When choosing your interstate mover, make sure the mover is licensed by the Federal Motor Carrier Safety Administration (FMCSA). Visit the FMSCA
website and search for the name of the mover. Only choose movers licensed by the FMCSA.
For interstate moves, movers are required by Law
to give you a copy of a booklet called “Your Rights and Responsibilities“.
This booklet gives you a definition of moving industry terms, an explanation of how a mover must estimate charges, and other helpful information.
In addition, a quality mover will give you a packet of information that includes their: Code of Ethics, Services Offered, and General Valuation Coverage Information.
Moving companies conducting intrastate moves in
the state of Florida must be registered with the Florida Division of Consumer
Services. If their principal place of business is within one of the counties
with local moving ordinances (Broward, Miami-Dade, Palm Beach and Pinellas)
they must register there also and comply with any local ordinances. State
registration numbers must be clearly printed on all advertising and business
forms, such as contracts and estimates.
Please take the time to check the Florida
Department of Agriculture and Consumer Services for their license and
Also, look for professional organization seals on their website. Check for a Better Business Bureau rating
and a Pro Mover membership.
Pro Mover is an independent organization that validates the credentials of a
mover. They verify a moving company's certificates with AMSA (American Moving
and Storage Association), FMWA (Florida Movers and Warehousemen’s Association)
are in good standing.
Always try to get a visual onsite estimate for the services your move needs. There is no substitute for a trained relocation professional viewing the items needing moved and discussing with you the individual situations involved your relocation. We are always happy to send a trained estimator for your no obligation in-home consultation.
strongly recommend reviewing estimates from at least three moving companies.
Always get the estimates in writing and each estimate should include details
about your move. There are three different types of estimates. They are:
- Non-Binding – All charges are based
upon actual weight, time or materials. This
could lead to unwelcome surprises at the time to pay the bill.
- Binding – The charges are bound
based upon the estimate. The price on the
estimate is what you pay.
- Not-to-Exceed – The charges are bound
not to exceed the written estimate amount. Your
amount due can be less if you weight or services goes below the estimated
ask for a breakdown of the charges listed on the estimate. Inquire about
undisclosed fees and unforeseen circumstantial fees such as shuttle fees or
storage in transit fees.
valuation and what coverage is included in the price. Most companies offer
extra valuation for your goods in the event they are damaged during the
move. These coverages and the associated costs can differ greatly between
We hope this information helps you choose the right movers for your upcoming
move. Remember, you can always send us a message or give us a call with your
questions at 1-800-226-4663.